Last updated: November 9, 2026
Dreameya is an independently operated AI-powered service based in British Columbia, Canada. We handle personal information in accordance with applicable privacy laws, including British Columbia's Personal Information Protection Act (PIPA) and Canada's Personal Information Protection and Electronic Documents Act (PIPEDA), where applicable.
This Privacy Policy explains what information we collect, how we use it, and your rights.
We collect personal information reasonably necessary for the purposes described in this Policy, including:
We use your information to:
We collect, use, and disclose personal information with appropriate consent or as otherwise permitted or required by law. Where consent is required, we explain the relevant purposes and obtain it in an appropriate manner.
We may access submitted and generated content for order fulfillment, quality checks, revisions and support. We do not use personal photos or movies in public marketing without appropriate permission.
Dreameya shares customer photos, reference images, and dream descriptions with third-party AI service providers to create personalized AI-generated movies. These providers process submitted information to generate images, video clips, and other content used in your movie. They may retain submitted information according to their own privacy policies, terms, and data-handling practices.
We also use service providers for hosting, transactional email, payments, website analytics, and internal business operations. Dodo Payments acts as Merchant of Record and processes payment information under its own privacy policy. We share information with providers as needed to deliver and operate our service, subject to applicable privacy obligations.
Information may be processed outside Canada and may be subject to foreign laws, including lawful access by authorities in those jurisdictions. We do not sell your personal information.
Dreameya is intended for customers aged 18 and older.
You may upload photos of yourself or other adults with their permission. Parents or legal guardians may also upload photos of their minor children for personalized family-related dream scenarios, provided they have the necessary legal authority and obtain any consent required by applicable law.
Permission to use another person's photo must include authorization for AI processing and the creation of AI-generated representations of their likeness.
Uploaded photos may be processed to reproduce recognizable facial features in generated scenes. All submitted content must comply with applicable laws and our AI providers' usage requirements.
Dreameya uses necessary website technologies and Google Analytics 4 for website traffic, conversion tracking, and customer journey analysis. Where required, optional analytics operate only with your consent, which you can change or withdraw through our cookie settings.
We do not intentionally send personal photos, dream descriptions, or directly identifying customer information to Google Analytics. We do not use advertising trackers.
We use reasonable technical and organizational safeguards, including restricted access and private storage, to protect personal information. No online service can guarantee absolute security.
For retention purposes, final delivery means the delivery of a revised movie, if applicable, or the original movie otherwise.
You may request earlier deletion of your personal information and generated content, subject to applicable legal obligations and exceptions. Information already transferred to service providers may remain subject to their retention practices, and backup copies may take additional time to expire or be deleted.
We send transactional emails necessary to fulfill orders and provide support. We may track email delivery, opens, and interactions to understand whether customers receive and access their movies.
Promotional emails require appropriate consent and include an unsubscribe option.
Depending on applicable law, you may request access to or correction of your personal information, request its deletion, or withdraw consent to certain uses. We may need to verify your identity before responding. Legal exceptions and recordkeeping requirements may apply, and withdrawing consent for essential processing may prevent us from completing an order.
You may contact us with questions or complaints about our handling of personal information. We will investigate and respond within applicable legal timeframes. You may also contact the Office of the Information and Privacy Commissioner for British Columbia or another regulator with jurisdiction.
We may update this Privacy Policy as our services or legal requirements change. We will update the date above and provide additional notice or request consent where required by law.
For privacy questions, requests, or complaints, contact Dreameya's Privacy Officer at support@dreameya.com.